---
title: Wall mount issues
slug: bar/troubleshooting/wall-mount
description: Find troubleshooting steps for the BUSY Bar wall mount 
image: https://archbee-image-uploads.s3.amazonaws.com/3StCFqarJkJQZV-7N79yY/p_L9dj8XxrIx-Ar5Q99jD_wall-mount-issues.png
docTags: 
createdAt: 2026-02-13T12:01:20.321Z
---

Find troubleshooting steps for the BUSY Bar wall mount below.

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### I lost the screws. What size should I buy?

You‘ll need:

:inlineImage[]{src="https://api.archbee.com/api/optimize/3StCFqarJkJQZV-7N79yY/xNGlfY0Zb1wr8wdNAswho-20260615-181118.png" alt caption width="96" height="96"}**For wooden wall:** 

- *2× wall screws:* 3×18–35 mm self-tapping, with a pan head
- *1× locking screw:* ST1.7 × 8 mm self-tapping, with a pan head


:inlineImage[]{src="https://api.archbee.com/api/optimize/3StCFqarJkJQZV-7N79yY/4a3-pR1rVN5EUOjj68OFd-20260615-181119.png" alt caption width="96" height="96"}**For brick or concrete wall: **

- *2× wall screws:* 3×18 mm self-tapping, with a pan head
- *2× wall plugs: *4×20 mm, plastic
- *1× locking screw:* ST1.7 × 8 mm self-tapping, with a pan head
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### Double-sided tape is coming off the wall

You need to replace the double-sided tape:

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**Get a double-sided tape.**

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We recommend using Premium Crown 513 Double-Sided Tape or similar.
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**Cut out two pads** with dimensions of 33×28 mm (1.3×1.1 in).

![](https://api.archbee.com/api/optimize/3StCFqarJkJQZV-7N79yY/1aCtBtmi0URvje-_UlYBy_adhesive-pad-dimensions.png)
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**Clean the back of the wall mount **with rubbing alcohol, then let it dry.
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**Peel off the backing paper** from one side of each double-sided tape pad. 
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**Apply the double-sided tape pads** to the back of the wall mount as shown below, then press them firmly.

![](https://api.archbee.com/api/optimize/3StCFqarJkJQZV-7N79yY/VTystryk0jTjL7ZyIMMgo_tape-mount-step-1.png)
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