Smart home integration issues

find troubleshooting steps for busy bar smart home integration below i can’t scan the matter qr code you can enter the manual pairing code shown next to the matter qr code on the back screen of your busy bar busy bar won’t show qr code or manual code try these steps until the issue is resolved make sure your busy bar is connected to wi fi go to settings → wi fi restart your busy bar by holding the start / pause and back buttons for 3 seconds if the issue persists, contact support https //busy app/pages/support failed to connect busy bar to the smart home try the following steps restart the busy bar by holding the start / pause and back buttons for 3 seconds make sure your busy bar is connected to wi fi go to settings → wi fi make sure your wi fi network has internet access update your busy bar to the latest firmware version s ee firmware update docid\ ctpb9o5uzerw5xmxe3yuw if this busy bar was previously connected to a smart home system, try to forget all smart home pairings ( settings > smart home > forget all pairings ) and connect it again if the issue persists, contact support https //busy app/pages/support busy bar status isn’t updating in the smart home make sure that smart home integration is enabled on your busy bar go to / → setup → smart home and set trigger smart home to on busy bar status changes , but the automation doesn’t work check that smart home integration is enabled on your busy bar go to / → setup → smart home and set trigger smart home to on make sure your automation scenarios are set up correctly in your smart home app see set up automations docid 1t94klet1ewou0b3c0gh5 busy bar status changes not as expected make sure your automation scenarios are set up correctly in your smart home app incorrect or conflicting automation rules may cause unexpected busy status changes busy bar appears as not responding or offline in the smart home system try the following steps make sure your busy bar is connected to wi fi go to settings → wi fi make sure your smart home hub is connected to wi fi if this busy bar was previously connected to a smart home system on your busy bar, forget all smart home pairings ( settings > smart home > forget all pairings ) remove your busy bar from your smart home app connect your busy bar to the smart home again docid\ o o1v6n63 pisllcqjbjn update your busy bar to the latest firmware s ee firmware update docid\ ctpb9o5uzerw5xmxe3yuw update your smart home hub firmware and app if the issue persists, contact support https //busy app/pages/support